Daniel Fidalgo

Daniel Fidalgo is a skilled Software Integration Engineer and eSIM Delivery and Operations - IoT & eSIM Support Engineer at Truphone since May 2017, specializing in providing high-quality support and solutions for IoT and eSIM customers. This role focuses on minimizing customer impact through efficient service delivery. Previously, Daniel worked as a Technical Support Engineer, where responsibilities included investigating and troubleshooting customer faults and service issues across various technologies, emphasizing quick and effective problem resolution. Prior experience includes a position in the Technology Security Office at Vodafone. Daniel holds an Engineer's degree in Electronic Engineering Telecommunications and Computers from ISEL - Instituto Superior De Engenharia De Lisboa, obtained between 2011 and 2016.