Rodrigo Rodrigues

Rodrigo Rodrigues is an experienced Network Charging Engineer at 1GLOBAL since June 2018, responsible for investigating customer issues related to charging, creating and maintaining technical documentation, and developing charging products like offers and rate plans. Previous roles include Senior Technical Support Engineer and Technical Support Engineer, focusing on troubleshooting mobile service issues. Rodrigo gained early experience in NOC Technical Support at Vodafone and Alcatel-Lucent, providing first-line support in various telecommunications services. Educationally, Rodrigo holds a degree in Técnico de Electrónica e Telecomunicações from Escola Profissional Gustave Eiffel, attained between 2011 and 2014. Technical skills include expertise in various platforms and protocols, including OCE GCP, Diameter, and multiple generations of mobile technology.