Customer Support and Service

The Customer Support and Service team at 211 San Diego is dedicated to providing compassionate and effective assistance to individuals seeking community, health, and disaster resources. This team, comprised of highly trained professionals, including Client Service Representatives and specialized support staff, evaluates each caller's unique needs and connects them with the most appropriate services, ensuring confidentiality and accessibility in over 200 languages. Their commitment to quality service fosters a supportive environment, enhancing community well-being and access to essential resources.