Su Chong

Su Chong is an experienced professional in customer success and team leadership, currently serving as a Team Lead at 5CA since June 2020. Previously, Su worked at StoreHub as a Customer Success Team Lead, where responsibilities included managing teams, mentoring, process improvement, data analysis, and project management. Achievements during this time involved enhancing team communications and cohesion while successfully navigating high-pressure situations. Su's background also includes roles at Hyundai Motor Company as a Non-Technical Trainer focused on product and soft skills training and various positions in sales and customer support. Educational qualifications include a Bachelor's degree in Restaurant, Culinary, and Catering Management from Taylor's University and a Diploma in Culinary Arts from Taylor's College.