Diane Mazur

Diane Mazur currently serves as the Senior Director of Customer Experience at AMI Group, Inc., having previously held the position of Director of Client Services at Insurance Program Managers Group, where a focus on enhancing the client experience through account management and customer service teams was emphasized. Diane's extensive background includes roles as a Business Consultant and former Director of Operations at Labtran Logistics, where foundational work was done to support homebound services. Prior experiences include managerial positions at Northwestern Medicine Central DuPage Hospital, Vein Clinics of America, Christian Brothers Services, deCODE genetics, Labcorp, Quest Diagnostics, and MacNeal Health Providers, showcasing a consistent trajectory in customer service and operational leadership since Diane earned a Bachelor of Arts degree in Business Management and English from Concordia University.