Maryna Trotska has extensive experience in customer service and account management, currently serving as a Member Services Specialist at the American Academy of Ophthalmology since January 2023. Prior roles include Account Manager at Robert Half, Customer Success Specialist at OpenVPN Inc., and Customer Success Associate at Nimble, where Maryna managed customer relationships and delivered SaaS product demos. Additional experience includes customer care at LoveCrafts and a marketing assistant/event coordinator role at PKF hotelexperts. Maryna holds a Master's degree in Business Administration and Management from the National Technical University of Ukraine 'Kyiv Polytechnic Institute' and a Bachelor's degree in Management from Kyiv National Linguistic University. Further education includes courses from HubSpot Academy and the University of California, Davis.