Carolina Llensa

Carolina Llensa currently serves as Responsable de Calidad at AB Apartment Barcelona, responsible for ensuring that property and service quality standards meet expectations. Carolina's prior experience includes roles at Ukio as Operations Supervisor & Quality Assurance, where leadership and training contributed to operational efficiency, and as Operations Coordinator Senior, facilitating guest relations and strategic projects. At Ukio, Carolina began as a Guest Service Agent, managing check-ins and providing personalized support for guests in the luxury apartment sector. Additional experience includes a Sales Assistant role at DiR Corporate, a Food and Beverage Specialist position at TUI BLUE Zante Maris, and an event coordination role at Parc de Nadal d'Alp i Puigcerdà. Carolina holds a Bachelor's degree in Tourism and Hotel Management from IQS Barcelona and is pursuing a Master's degree in Interior Design at SHIFTA by ELISAVA.