Erica Kelly

Erica Kelly is an experienced business analyst currently serving as Business Analyst II at AbsenceSoft since April 2021, with prior roles as Business Analyst and Customer Support Analyst. Previously, Erica worked at FRONTSTEPS as a Solution Delivery Specialist and Implementation Coordinator from July 2019 to April 2021. Erica's early career includes positions at Upper Iowa University as Aid to Advancement Operations Manager and Phonathon Caller, where data management and alumni engagement were key responsibilities. Other roles include Team Member and Shift Supervisor at Kentucky Fried Chicken, Server/Cashier at Tokyo Joe's, Athletic Training Student Aid at Rock Canyon High School, and Student Wait Staff at Erickson Living. Erica holds a Bachelor of Science degree in Exercise Science and Environmental Science from Upper Iowa University, completed in 2019.