Keith Brender currently serves as Vice President of Retention Services at Academic Partnerships, focusing on enhancing student persistence and graduation through innovative communication and measurement processes. Brender has considerable experience in higher education, previously holding positions such as Vice President of Academic Operations, Student Management, and Student Care at Kaplan University, where initiatives included developing competency-based education and ensuring student satisfaction. Brender's earlier career includes leadership roles in customer service and operations at Advanta Bank Corp. and Alamo Rent A Car, where oversight encompassed multiple contact centers and service teams. Brender holds an MBA from the Crummer Graduate School of Business at Rollins College and a BS in Journalism and Communications from the University of Florida.
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