Veronica Lightburn is a seasoned professional with a strong background in project management and customer service, currently serving as a Sales Project Manager at Accenture since September 2023. Prior roles at Accenture include Pro Bono Project Manager, where responsibilities involved managing volunteer teams for major fundraising events and launching technology career-focused initiatives. Earlier experience includes positions as a North America ServiceNow Training Coordinator and Cloud Tech Architect Delivery Senior Analyst, highlighting skills in agile solutions and data management using AWS. Prior to Accenture, Veronica held customer service roles at RentPath, Instacart, and Ashley Furniture Industries, demonstrating a consistent commitment to client satisfaction and problem resolution. Veronica earned a Bachelor of Arts in Communication and Media Studies from Oglethorpe University in 2017.