Deepak Sharma

Deepak Sharma is a seasoned Technical Support Leader with extensive experience in SaaS environments. Currently serving as the Director of Professional Services at Accops since September 2023, Deepak previously held the position of Director of Technical Support at Qualys from January 2017 to August 2023, driving integration and support for new products. Deepak's career includes roles such as Senior Technical Support Manager and Technology Architect at Infosys BPO, and team leadership at QSG Resource Management Pvt Ltd, where ISO 27001 was implemented. Early career highlights include technical support roles at BMC Software India Pvt Ltd and Symantec Corp, focusing on product support and compliance with security policies. Deepak's educational background includes a Bachelor's degree in Electronics from Pune University and earlier studies at Vidya Bhavan and Vidya Niketan Telco.