Sumati Anand

Sumati Anand is a seasoned IT professional with extensive experience in service desk roles. Currently serving as a Senior Service Desk Officer at Access Canberra since June 2021, Sumati also holds the position of IT Service Desk Analyst at Sensis, where exceptional customer service and communication skills are demonstrated. Since June 2017, Sumati has contributed as an IT Service Desk Consultant at The Royal Victorian Eye and Ear Hospital, managing diverse IT issues and providing multi-level support while handling software and hardware troubleshooting, network management, and user training. Educational credentials include a Master of Information Technology from La Trobe University and a Bachelor of Computer Science from E Max Group of Institutions.