Andrew Gray

Andrew Gray is an experienced IT professional currently serving as the Service Desk Team Lead at Adairs Retail Group since February 2021, where responsibilities include leading a team of Service Desk Analysts and overseeing level 1 and 2 service delivery for numerous retail locations and head office staff. Previously, Andrew held the role of Application Systems Administrator, providing level 2 applications support and managing ERP administration for Dynamics AX 2012 R3. Andrew began a career in IT as a Service Desk Analyst, delivering technical support across retail and distribution locations. Earlier experience includes an IT Systems Internship at ASQ Pty Ltd and a supervisory role at Maxi Foods. Andrew holds a Bachelor of Computer Science with a focus on Cybersecurity from Swinburne University of Technology and a Victorian Certificate of Education from Highview Christian Community College.