James Williams

James Williams is an experienced IT support technician and web designer/developer with a diverse background in technical support, web design, and data analysis. Currently serving as an IT Support Technician at Advanced Integration Technology, responsibilities include providing Tier 1 and Tier 2 technical support, conducting preventative maintenance, and analyzing network issues. As a web designer/developer for James Williams Designs and Kreate Productions LLC, James delivers graphic and web design solutions for small businesses, focusing on improving digital presence and utilizing modern design tools. Previous roles include IT Help Desk Associate at 2U, where James maintained high customer satisfaction while supporting over 4000 users, and Associate Consultant at Atos Syntel, where contributions to process analysis and business data initiatives significantly enhanced productivity and operational efficiency. Academic credentials include a Bachelor of Science in Management Information Systems from Oklahoma State University.