Tatjana Protzel

Tatjana Protzel is an experienced Account Manager currently working at Adyen since July 2024. Prior to this role, Tatjana held various positions at SendCloud from July 2018 to July 2024, including Team Lead Customer Success DACH and Key-Account-Manager. Other professional experiences include Account Manager at defacto BE/ONE GmbH, Sales Manager at SendCloud, and several roles at Microsoft, where duties included Marketing Operations and Budget Management Coordinator as well as finance internships. Tatjana's early career began at Alex Systemgastronomie, followed by internships and training at Allianz Group and New Look Textil GmbH. Educational qualifications include an MBA in E-Commerce from Brand University of Applied Sciences (2022-present), a Bachelor of Applied Science in Banking and Finance from FOM University (2013-2015), and a Bachelor of Applied Science in Insurance and Finance from Fachhochschule Wiesbaden (2012-2013).