Monique Souza

Monique Souza possesses extensive experience in customer service and operational roles within the hospitality and aviation sectors. Currently serving as a Fiscal de serviços e programação at Aena Brasil since January 2023, Monique is responsible for ensuring compliance with operational regulations at the international airport of Recife. Previous roles include Guest Service Officer at Royal Caribbean International and Fiscal de serviços e programação at Aena Brasil, as well as various positions in hotel reception and customer service, demonstrating a strong commitment to quality service. Monique holds a post-graduate degree in International Relations from Universidade Católica de Brasília and a bachelor's degree in Tourism from Universidade Estácio de Sá.