Giovanny Ramirez is an experienced educator and trainer with a strong background in delivering open enrollment training and customer education. Currently serving as a Partner Trainer at Touchcast since January 2023, Ramirez previously held the position of Education Specialist at the Association for Talent Development (ATD), where responsibilities included coordinating training activities and supporting facilitators. Prior to that role, Ramirez worked as a Learning Delivery Specialist, creating live online education sessions and troubleshooting technology challenges for learners. Ramirez's extensive experience at Apple, spanning from August 2011 to March 2021, included roles as a Creative Pro, Lead Trainer, Product Expert, and Product Specialist, focusing on maximizing customer engagement and training new hires. Ramirez holds a Bachelor of Arts in Communication and Media Production from George Mason University.
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