Alan Kuang has a solid background in customer service, currently serving as a Customer Service Representative at Affinity, Inc. since December 2018. Prior to this role, Alan worked as a Customer Support Representative at SuperBiiz.com, where responsibilities included processing high-risk orders and managing RMA requests. Between 2012 and 2018, Alan gained experience as an Assistant Manager at Daiso California, overseeing a specific store section and managing inventory orders. Alan holds a Bachelor of Science degree in Business Administration and Management from San Jose State University, earned in 2016.