Catherine Bigaignon has extensive experience in quality management and certification within the healthcare and social services sectors. Currently, as Cheffe de Projet Certification NF Service/Evaluation Externe at AFNOR Certification since January 2021, Catherine manages NF brands related to senior services and home care, overseeing external evaluations for ESSMS. Prior roles include managing risk and quality at LA STARAQS, where Catherine contributed to the annual program and organized conferences on quality and risk management. As Directrice Qualité Groupe for COLISEE, Catherine supervised quality initiatives across the organization. Previous experience also encompasses roles at Bien à la Maison and Korian, where responsibilities included quality certification, internal audits, and document management. Catherine holds advanced degrees in strategic management and health management from prestigious institutions in Paris.
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