Jeremy Friedrich

Jeremy Friedrich boasts extensive experience in customer service and management within the service industry, currently serving as a Senior Customer Service Representative at Aftermath Services, LLC since February 2013. In this role, Jeremy has successfully launched the Agreed Rates Program, leveraging analytical skills to validate claims and enhance revenue, achieving 116% of accounts receivable goals. Previous positions at Aftermath Services include Manager of Funeral Home Relations, where Jeremy facilitated growth and implemented training programs, and Growth Supervisor, responsible for hiring, training, and market expansion. Prior to joining Aftermath Services, Jeremy served as a Security Supervisor at Hollywood Casino, overseeing safety and compliance. Jeremy holds a Bachelor of Science in Business Management from Rasmussen University and an Associate of Arts and Sciences in Criminal Justice from Waubonsee Community College.