Kobi Ben-Shmuel is an experienced professional in customer support, operations, and service delivery, currently serving as the Director of Delivery and Services at Agmatix since July 2024. Previously, Kobi held key positions including Director and Head of Global Support Operations at Earnix, where responsibilities included leading global support teams and overseeing AWS Cloud operations. Kobi's extensive background spans various roles in IoT and technical services at companies such as Wiliot, Trax Retail, and ECI Telecom, focusing on end-to-end solution delivery, technical management, and operations optimization. Educational qualifications include an MBA from Bar-Ilan University and a BTech in Electronics Engineering from Ariel University.
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