Adley S.

Operations Investigation Specialist at Airbnb

Adley S. is an experienced professional with a diverse background in customer service, fraud services, IT support, and culinary assistance. Currently serving as Customer Service and Fraud Services Manager at NSUS Group since January 2021, Adley previously held the role of Customer Support Advisor at The Stars Group, where responsibilities included managing complex customer cases under tight metrics. Earlier experience includes positions as Chef Assistant at Cumiskeys Bar and Restaurant, Flight Attendant at GOL Linhas Aéreas Inteligentes, and IT Support Staff at San Raphael Hotel, where duties involved system installation, troubleshooting, and customer query management. Adley holds a Higher Certificate in Science in Computer Systems Management and a Bachelor of Science in Computing in Digital Forensics and Cyber Security from Technological University Dublin, along with prior training in English Language and Literature.

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