Allen Porterfield has extensive experience in IT incident management and analysis, currently serving as an Incident Manager at Airbnb since November 2021. Prior to this role, Allen held the position of IT Incident Response Manager at PennyMac Loan Services, LLC from April 2021 to October 2021. Allen's career includes significant roles at NAPA AUTO PARTS as both IT Incident Manager and IT Analyst III, as well as previous positions at The Home Depot as a Java Developer, and The Weather Channel as IT Incident Manager and Application Developer. Allen began in the field at IBM as IT Analyst II and at AT&T as an IT Analyst. Allen completed a degree at Southern Polytechnic State University between 2006 and 2009.