Mathilde Pirot

Mathilde Pirot is a seasoned professional with extensive experience in fraud investigation and claims management. Currently serving as a Fraud Investigator at Airbnb since July 2019, Mathilde investigates suspicious claims and collaborates with various teams and stakeholders. Previously, as a Property Claims Specialist at Airbnb, responsibilities included providing community support for hosts and guests, managing case resolutions, and addressing complex claims. Prior experience includes roles as a Risk Analyst at Accenture, where Mathilde analyzed and prevented fraud, and as a Case Manager at Voxpro, managing reservations issues for Airbnb. Earlier positions at Marriott International and Bakery La Fournaise focused on customer service and sales. Mathilde holds a Certificate in Administration and Office Skills from Griffith College Dublin, alongside degrees from Université Grenoble Alpes and Lycee Vincent d’Indy in economics and applied foreign languages.