Jacky C.

Jacky C. is an experienced People Operations Manager at Airdev since May 2021, overseeing HR operations for over 25 employees and 130 contractors, with a focus on enhancing recruitment, onboarding, and performance management systems. Prior to Airdev, Jacky served as a Customer Support Representative at Amazon, recognized for exceptional customer service. Jacky brings extensive customer relations experience from UPC Schweiz GmbH, where roles included Manager and Senior Customer Relations Expert, effectively resolving complex issues and improving team productivity. Previous positions also involve significant customer service and operational roles at various companies, including A1 Telekom Austria Group and Sykes Enterprise Bochum GmbH & Co. KG, demonstrating a strong background in delivering high-quality service and training.