Rebecca Mansford

Rebecca Mansford is a D365 & Power Platform Consultant at Akita. Rebecca has over 8 years of experience working in customer service and management roles. Rebecca began their career as a Shift Supervisor at Sencio Community Leisure, where they managed a team of customer service representatives. Rebecca then became a Duty Manager at Mytime Active, where they were responsible for overseeing the operations of the company during their shift. In August 2016, they took on the role of Service Desk Team Lead at Capita, where they managed a team of service desk analysts and was responsible for generating handovers, managing tasks and breaks, and reporting and tracking absences and performance. Rebecca also acted as a point of escalation for faults and incidents. In June 2019, they left Capita to join Akita as a D365 & Power Platform Consultant.

Rebecca Mansford's educational career includes a certification from Microsoft in Microsoft Certified: Power Platform Functional Consultant Associate.