Jake Frisch

Jake Frisch is a seasoned professional with extensive experience in customer support and operations. Currently serving as a Support Operations Associate at Alarm.com since April 2024, Jake previously held various roles at Kipsu, including Integration Specialist and Customer Success Support Specialist, from November 2021 to January 2024. Prior experience includes positions at Anoka-Ramsey Community College as a College Laboratory Assistant and Part-Time Assistant Biology Lab Manager, and at Autopilot as a Customer Advocate, where customer service was provided through LiveChat and email support. Jake has also contributed to technical support at Leadpages and customer experience roles at Verizon Wireless, where a strong emphasis was placed on customer relations and solutions-oriented service. Additional experience includes roles at Teavana and PetSmart, showcasing a long-standing commitment to enhancing customer satisfaction through effective communication and support.