Kelly Riordan

Kelly Riordan is a highly experienced professional in client services and claims management, currently serving as a Client Services Manager at Albert and Mackenzie since October 2022. Previously, Kelly held various roles at Gallagher Bassett from 2012, including Senior Resolution Manager and Lead Resolution Manager. Additional experience includes positions at Sedgwick CMS, where Kelly was a Claims Specialist and Claims Examiner III, and several other roles within the insurance and service industries. Kelly achieved over 90% on claim audits, demonstrating strong efficiency in managing claims and obtaining favorable outcomes. Educational qualifications include a Master of Business Administration in Project Management from Walden University and dual Bachelor of Arts degrees in Communications and Communication Studies from Point Loma Nazarene University.