Jemma Townsend

Jemma Townsend is an accomplished marketing professional with extensive experience in the retail and advertising sectors. Currently serving as Marketing Director and Customer Interaction Director at Aldi UK since January 2013, Jemma leads customer strategy development and technology deployment for marketing, eCommerce, and customer service teams. Previously, Jemma held positions including Marketing Manager at Aldi, where innovative digital and partnership strategies were implemented, and Account Director at Cogent Elliott, overseeing integrated marketing services. Earlier career roles included Media Executive at Mediacom, Market Research Assistant at West Midlands Enterprise, and a one-year industrial placement at Ford Motor Company. Jemma holds a BSc (Hons) in Marketing from Aston University.