Cyle Balane

Cyle Balane, CLSSBB, is a seasoned professional in workforce management with extensive experience across various reputable companies. Currently serving as Regional Leader for Workforce Management and Cost Optimization at Alibaba Group, Cyle Balane focuses on enhancing productivity in BPOs through comprehensive assessment and analysis of employee performance. Prior roles include Senior Manager for Workforce Management Data Analytics and AI Implementation at Inspiro, and Manager at Sitel Group, TELUS International Philippines, and VXI Global Solutions, where responsibilities encompassed resource management, data analytics, and training development. Cyle Balane holds a Bachelor of Science in Information Technology from AMA University and a Bachelor's degree in Business Administration from Lyceum of the Philippines University.