Suzy Easton

Suzy Easton is a seasoned IT professional with extensive experience in software quality assurance, IT operations, and client support. Currently serving as a Senior IT Operations Analyst at Alida, Suzy's prior roles include a Software Quality Assurance Engineer at WineDirect, where responsibilities encompassed defect detection, stakeholder validation, and data integrity testing. Suzy's career also features positions as a Project Support Analyst at Western Forest Products, Level 3 IT Help Desk Coordinator at the Crisis Centre, and various technical support roles across multiple organizations. Suzy holds a Music Technology Certificate from Douglas College and an Audio Engineering Certificate from Columbia Academy, complemented by a strong foundation in IT troubleshooting and operations from diverse industry experiences.