Syed Ali Raza Shah

Syed Ali Raza Shah is an experienced Information Technology Business System Analyst at Allegion since March 2020, where responsibilities include conducting requirement elicitation through workshops and interviews, and delivering comprehensive business analysis documentation such as Business Requirement Documents and User Stories. Prior to this, Syed served as a Business Analyst Intern, managing IT requests through the ITIL Service Now platform and engaging in vendor management. Earlier experience includes a role as Assistant Manager Operations at TCS Private Limited, focusing on the development of network operations plans and creating analytical reports. Syed holds a Master of Business Information Systems from Swinburne University of Technology and a Bachelor of Business Administration from Iqra University, complemented by a Professional Year in IT from the Australian Computer Society.