Chelsea Conway

Chelsea Conway is a seasoned Learning and Development professional with extensive experience in creating and managing training programs across various organizations. Currently serving as the Learning & Development Manager at Alleviate, Chelsea is focused on building a new L&D department and aligning training processes with organizational goals. Previous roles include Customer Experience Training and Development Manager at BlendJet, where Chelsea enhanced customer interactions and streamlined onboarding for new agents, and Training and Development Manager at Happy Money, overseeing training for over 160 employees. With a Master's degree in Applied Psychology from the University of Southern California and multiple leadership and strategy certifications from Harvard Business School Online, Chelsea possesses a robust educational background complementing a diverse professional journey in training and operations management.