William Drake

William Drake has extensive experience in information technology support, currently serving as an Information Technology Help Desk representative at Alliance IT, LLC since August 2019, where responsibilities include handling Help Desk tickets and assisting with computer, software, and network issues. Prior to this role, William worked as a PC Support Technician at Coastal Behavioral Healthcare, Inc. and as Help Desk Support at DENTSPLY International. Career beginnings included a position as a Doorman at Carmike Cinemas, performing ticket sales and maintenance tasks. William holds a Bachelor's degree in Information Technology from Curry College, obtained between 2008 and 2012, and received technical training at Sarasota County Technical Institute from 2012 to 2013.