Michelle Briggs

Michelle Briggs serves as the Head of Customer Success at Alora Home Health Software since December 2023, focusing on enhancing compliance and billing efficiencies within the home health sector. Prior to this role, Michelle held the position of Customer Success Director at Smartwyre, a B2B SaaS company that simplifies agriculture transaction rebates. Michelle's extensive career at Topcoder included various leadership roles such as Global Lead of Strategic Operations, where a crowdsourcing platform was developed for graphic design, code development, and data science. Earlier experience encompasses instructional design and implementation management at Sendouts, an ATS software provider. Educational qualifications include a Bachelor of Science in Education from the University of Missouri-Saint Louis and a Master of Science in Learning and Organizational Change from Northwestern University.