Hugo Monteiro is an experienced IT professional currently serving as a SAP Authorization Specialist and EDI Support specialist at SEG Automotive since January 2018. Responsibilities include troubleshooting system and network issues, providing global helpdesk support, managing SAP GUI authorization and access, and administering IT Service Management through ServiceNow and Matrix 42. Additionally, Hugo has worked as a Bar Chief at Gertal - Dragão Stadium since June 2019, organizing team operations and closing accounts during events. Furthermore, Hugo operates as a hardware technician at Dr. PC, offering repair services, and previously held a hardware technician position at Novo Atalho Informática, Lda, from October 2007 to December 2017. Hugo completed secondary education at Escola Secundária Inês de Castro, graduating in 2007 with a focus on humanities.