Ricardo Sanchez is an experienced professional in the field of business process outsourcing and technical support, currently serving as a Business Process Outsourcing Supervisor at Altice USA since May 2006. Prior to this role, Ricardo held the position of Lead - Tech Support at Altice USA and worked as a Tech Support Representative at Cablevision from January 2005 to May 2005. Currently pursuing a Bachelor of Business Administration (BBA) with a focus on Information Technology at Strayer University, Ricardo is projected to complete the degree in January 2025.