Audrey L. is an experienced professional with a strong background in customer support and development. Currently serving as a Customer Support Specialist at Alan since March 2021, Audrey manages onboarding for large accounts and provides personalized assistance to high-value customers. Prior to this role, Audrey held various positions including Chargée de développement et des relations entreprises at Fondation Mozaïk, where over 150 companies were educated on inclusive hiring practices. Audrey also contributed to cross-functional projects as a User Care Expert at Alan and has held leadership roles in volunteer organizations, including President and Vice President at Ambition Campus. Audrey's educational background includes a Master in Public Policy from Sciences Po and a Bachelor's degree from the same institution, along with studies at Uppsala University.