Carol Ling is an experienced professional in human resources and customer service, currently serving as a Human Resources Generalist at Amazon since August 2021. Prior to this role, Carol worked at Coles for over a decade, where responsibilities included serving as Office Manager and Customer Service Representative. Previous experience includes the role of Inventory Planner at SYNNEX, coordinating product delivery and purchase orders, and Customer Service Representative at IKEA, focusing on customer satisfaction and operational support. Carol holds a Bachelor's degree in Natural Resource Management from the University of Melbourne and a Certificate III in Patisserie from William Angliss Institute.