Caitlin H.

Caitlin H. is an experienced professional in customer success and education, currently serving as the Director of Customer Success at AMC Technology since November 2024. Prior to this role, Caitlin held various positions at MajorClarity by Paper from January 2019 to November 2024, including Business Consultant, Customer Experience, and Senior Customer Success & Curriculum Content Manager. Caitlin has a strong history in managing customer journeys, developing content, and enhancing user engagement across diverse educational platforms. Earlier career experiences include teaching high school and middle school English, and special education, as well as roles in creative content development and educational resource services. Caitlin holds a Bachelor of Arts in Communication and Media Studies from Longwood University and additional teaching certifications from the University of Richmond and Regent University.