The Business Analysis and Support team at ASI™ plays a critical role in enhancing operational efficiency and driving data-informed decision-making. Comprising business analysts, claims analysts, and a Salesforce administrator, the team focuses on analyzing business processes, optimizing system functionalities, and providing support to ensure smooth interactions among departments. By collaborating closely with corporate services, they aim to improve agent experiences and streamline claims processing, ultimately contributing to ASI's commitment to exceptional service and financial stability.