For over 55 years, Americollect has been making collection calls from Manitowoc, Wisconsin. We operate two divisions: one serving as a hospital's customer service team and the other as a healthcare collection agency.

Our core collection method is called Ridiculously Nice Collections. It is vastly different from traditional collection tactics. With faith in the patient, our Ridiculously Nice Collections concept uses a sales approach to collecting. The major fundamental difference is that we do not use fear or intimidation to collect, rather options and education.

Americollect has been ranked as a Best Places to Work by its teammates 12 out of the last 13 years. Working at Americollect is more than just a job – it is doing something you believe in. We believe in teamwork and collaboration, growth and developing the future you, friendships and family, community involvement, helping others, celebrating, and having fun. These beliefs stem from our core values and shape our one-of-a-kind culture.  

Hospital

Debt Collection

Health Care

Americollect

Kenlyn T Gretz

Melissa Deswarte Cpp

Juan Acosta

Haeli Schultz

Allison Kornely

Stacy Yonan

Luke Check

Chelsea Shopodock

Jody Heard

Jennifer Baker

Natasha Rackowski

Kevin Sonnemann Cissp

The Business Analysis Team at Americollect is responsible for optimizing business processes and strategies to support both the customer service and healthcare collection divisions. This team leverages data analysis, risk assessment, and workflow optimization to improve operational efficiency, enhance decision-making, and ensure business continuity. Their efforts help maintain the company's unique Ridiculously Nice Collections approach, ensuring a balance between effective debt recovery and compassionate patient interactions.

Business Analysis Team

Client Relations Team

Human Resources

Business Analysis Team

About

Team members

Other teams at Americollect

IT

Client Relations Team

Human Resources