Cordelia D.

Cordelia D. currently serves as a Corporate Sales Trainer and Corporate Trainer at Americor, beginning in August 2023. Prior to this, Cordelia held the position of Training Manager at AmeriBen from June 2021 to August 2023, leading three teams to support over 300 customer care center staff and initiating a company-wide resource group for Career and Education Engagement. Experience also includes roles at Citi, PACIFIC TECHNOLOGIES, Sykes Enterprises, ManpowerGroup, HP, and Electronic Data Systems, with responsibilities ranging from credit specialist to workforce management. Notable achievements involve developing training programs, managing high-volume recruitment, and improving customer satisfaction scores in various roles. Cordelia's educational background includes studies at Boise State University and the University of Phoenix.