Paula Carter

Paula Carter is an experienced healthcare professional specializing in utilization management and case management. Currently serving as a Utilization Management RN at Amerigroup since July 2019, Paula has a diverse background, including a managerial role at United HealthGroup, where responsibilities included overseeing a team of sixteen in Iowa LTSS Community and State HCBS Eligible Waiver programs. Previous positions at UnitedHealth Group involved managing community-based case management for HCBS eligible members. With a solid foundation as an Administrator at Iowa Home Care and experience as a Regional Director at Nurse in the House, Paula has consistently focused on quality patient care and regulatory compliance. Paula began their nursing career at Mercy Medical Center, enhancing skills in patient education and surgical care after earning an Associate Degree in Nursing from Indian Hills Community College.