Clare Coltman

Clare Coltman is an accomplished professional with extensive experience in team leadership and operations management within the travel and customer service sectors. Currently serving as a Team Coach at American Express Global Business Travel, Clare leads a team of 18 travel counsellors and previously managed a team of 25 travel counsellors in a prior role. Clare's career includes significant roles at Guidant Global, Morrisons, Clarity Travel, CORPORATE TRAVEL PLUS LTD, Capita Travel and Events, and Lonsdale Travel, demonstrating expertise in HR support, customer service enhancement, and operational efficiency. With a solid educational background in Tourism Business Management from De Montfort University and a BTEC National Diploma in Travel and Tourism from Burton Technical College, Clare is dedicated to driving team performance and improving customer experience.