Andre Grzegorek

Andre Grzegorek is an experienced ITSM professional currently serving as the ITSM Process Delivery Manager for Europe at Amway Europe since May 2015, with added responsibilities as Global Process Owner for IT Change Management and Continual Improvement. Grzegorek has held various roles at Amway since 1998, including Principal IT Service Management and Global Process Owner for IT Problem, Change, and Release Management, demonstrating a commitment to enhancing service management processes and building a customer-focused ITSM organization. Prior roles include managing the global ITSM process for IT Problem Management in Europe and serving as a second-level support specialist for IBM iSeries systems. Grzegorek obtained the Abitur from EOS Immanuel Kant Berlin and has foundational education from 27. POS Berlin Lichtenberg.