Amy Griffith

Amy Griffith, ITIL, currently serves as the Vice President of Customer Service at Anderson Business Advisors since June 2024. Prior to this role, Amy held the position of Chief Program Director at TRANZACT, a Willis Towers Watson Company, where leadership included overseeing the hiring and training strategy for over 3,000 sales agents across multiple locations. Amy's extensive experience also includes roles such as Group Manager/VP of Communication Center Operations at Computershare, where significant growth and operational improvements were achieved, and Director of Global Customer Care at Nasty Gal, managing various customer support channels. Additional leadership positions include Director of Enterprise Support Services at Norton Healthcare and Director roles at Time Warner Cable and Charter Communications, focusing on customer care operations and team management. Amy Griffith holds both a BA and MA in Sociology from the University of Kentucky.