Billie Thao Thu

Customer Support Representative at AppHub

Billie Thao Thu currently serves as a Customer Support Representative at AppHub, specializing in support for e-commerce businesses since October 2023. Previous experience includes roles as a Customer Success Specialist at Boost Commerce, where customer support was provided to global clients, and as a Solutions Team Leader, Solution Engineer, and Business Consultant at Base.vn, a leading SaaS company in Vietnam. Billie has also held positions at AIESEC, including Local Committee Vice President and External Relations Executive, developing operational and leadership skills. Additionally, experience as a Human Resources Recruiting Specialist at Step Up Education contributed to the growth of English education in Vietnam. Billie holds a Bachelor's degree in Business Administration from Hanoi University, an IELTS certification from EnglishScore, and a Goethe Zertifikat A2 in German from Goethe Institut.

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