Ekaterina Petrova

Ekaterina Petrova is a seasoned professional in customer success with extensive experience at Archon Systems Inc. since December 2019, where roles have included Customer Success Team Lead and Sr. Customer Solutions & Onboarding Specialist. Key contributions include developing onboarding processes, implementing software solutions, conducting training sessions for customers, and hosting webinars on product features. Prior roles include Executive Assistant at Morneau Shepell, Customer Service Representative at TD, and Account Executive at LMG Global Associates. Ekaterina holds a Bachelor of Arts in International Economics and Finance from Ryerson University. Proficient in various software tools, including Zendesk and Hubspot, showcasing a strong focus on enhancing customer experiences and operational efficiency.