Jagdish Pavan Kumar

Jagdish Pavan Kumar is a seasoned professional with extensive experience in customer onboarding, implementation, and technical support management across various organizations. Currently serving in the role of Customer Onboarding and Implementation at Arctera.io since December 2024, Jagdish previously held significant positions at Veritas Technologies LLC, where responsibilities included leading customer onboarding efforts for SaaS clients. Notable prior roles at Symantec encompassed managing large teams providing technical support in multiple languages and improving customer experience metrics. Jagdish's career also includes leadership roles in technical support and talent acquisition at various companies, with academic qualifications from UCLA Anderson School of Management and Annamalai University focusing on management and public administration.